We want you to be completely satisfied with your custom purchase.  If for any reason you are not, please follow the steps below and you will be refunded the original price plus applicable sales tax.  In order to receive a refund the Jeans cannot be worn, damaged, or altered in any way and must be received by UpScales Fashions 43 within 30 days of delivery date.



Fill in the information requested below and click “submit”, and you Return Authorization code will be provided.

Write the Return Authorization code in the space provided on your packing slip.

Please package your order with the original packaging, if possible and affix the return label provided with your packing slip to PROCESSING CENTER, UP SCALES FASHIONS 43, 2001 WOLF CREEK PASS, LEWISVILLE, TX 75077.

We will issue you a refund as soon as we receive your return to our Returns Processing Center. Once processed, the credit will post to your account within a few business days. Please keep your UPS or Post Office receipt until you receive your credit.

We do ask that you please reorder!



You can still get your perfect fitting jeans! Fit is a very personal thing and while we get it right most of the time, we want you to be absolutely happy. Our re-order tool allows you to make adjustments to modify the fit of your jeans. You can return your current garment for a refund, and we'll make you a new jean reflecting your desired changes!

Please note: the information requested below will provide your Return Authorization Code only. If you would like a replacement garment, please complete this form and then proceed to re-order a new garment with any needed fit adjustments.